Know where the root-cause of a problem is; Network? Web? or Database ? 

• The top-of-mind concern among IT administrators is the manageability, security, and ease-of-use of virtualized environments. Virtualization implementations in silos of application virtualization, OS virtualization, CPU virtualization, or storage virtualization make it extremely complex to manage.
• As a DLS Technolgy’s gold partner, eG Innovations Inc is the leading provider of IT infrastructure performance monitoring and management solutions. Its unique dataflow and applications dependency technology is key to ensuring high availability and performance of mission-critical systems, where proactive monitoring, rapid diagnosis, and instant recovery are critical.
• eG Innovations offers a new generation of service monitoring solutions that makes IT infrastructure monitoring and management simple, yet effective.

IT infrastructures poses key monitoring and management challenges:

• Applications Cause 73% of IT failures. You need management for your key applications, not just for your network devices.
• Failure in one application (e.g., database) affects all the other applications (e.g., database, middleware) involved in the service. Multi-tier architectures provide scalability, but they also pose challenges. End-to-end service involves multiple, dependent applications and network elements, making it difficult for you to identify the true culprit. Consequently, problem identification and correction is a huge challenge. Silo monitoring is no longer a viable problem diagnosis solution in IT infrastructures. You need end-to-end service monitoring, not silo monitoring
• Complex IT Leads to Finger Pointing. The complexity of IT infrastructures means that a single operator can no longer be adept at all the diverse infrastructure technologies. Domain experts (e.g., Oracle DBA, WebLogic admin, etc.) keep an eye on their particular silos, application developers oversee deployment, and yet another team of operators watches the day-to-day operation of the service. So, your service operators often struggle to determine which domain expert/developer to call on to resolve a problem. You need clear problem demarcation. Not finger pointing.
  

End-to-End Real-Time Monitoring for Root-Cause of a Problem

• Less Demanding on Your Operators: Integrated multi-tier monitoring allows your IT operators to track the quality of the business services end-to-end and relate this to critical network, system, and application performance. You get pre-defined models for over fifty popular software applications. Now your service operators can manage your infrastructure, without years of technical training... or worse... finger pointing at the silo managers.
• Focus on the cause rather than effects: eG Enterprise's patented automatic triage capability makes problem diagnosis very simple. Considering inter-application and network interdependencies, eG is able to automatically differentiate between the cause and effect of problems, so service operators can focus on the cause, rather than being distracted by the effects.
• Clear problem demarcation: eG Enterprise's layer model representation for different applications and network devices enables clear demarcation of the problem (i.e. whether network, server, or application) with minimal effort. This capability eliminates finger-pointing across domains.

Faster Problem Identification

...Happy Users.